A 99.9% Server Uptime
Our shared website hosting platform is based on a reliable, first–rate hardware architecture and a heavily customized Linux distro. That’s why, regardless of what your web site is, or how many web site visitors you’ve got, or even if there is a denial–of–service assault, our web hosting servers will stay up and your sites will remain visible online.
Our Linux shared website hosting service packages come with a 99.9% server uptime guarantee. And no matter which datacenter you opt for, our guarantee stays unchanged.
A 99.9% Network Uptime
In order to supply a good–quality web hosting service, you can rarely lean on the default network configuration in a datacenter. We’ve built our very own custom internal network so as to ensure a hypersonic connection speed with the outside world.
And thanks to this, regardless of which datacenters you pick: our US based datacenter, our UK based datacenter, in our FI based datacenter, in our Eastern Europe based datacenter or our AU based datacenter, you can enjoy an assured 99.9% network uptime. And this uptime guarantee is valid with all web hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Even though we have done just about everything to decrease all potential risks with our cloud hosting plans and while our company provides top–notch technical support, there are times when the client simply isn’t content with what we are offering. Or he wants to migrate to a more robust hosting solution, such as a VPS server or even a dedicated server.
Because of this, our company offers a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you’re not completely happy, you will receive a refund.
24/7 Technical Support
If you’ve ever had to wait around for hours to get a response, you’re aware of how infuriating this can be, particularly if your web site is on the line. This is exactly why we offer you a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our technical support engineers will be available to you and they will get back to you in less than one hour. And the best part is that their average response time is less than 20 minutes!