Support Channels

  • 1 hour ticket response time

  • A 1–hour Inquiry Solution Guarantee

  • Each ticket you submit to our tech support staff will be answered within up to 60 mins. All popular queries shall be responded to straight away. Yet, if the support request you have sent us needs the help of a qualified admin technician, we are going to send the ticket to him and will notify you about the delay.

  • Top quality support service

  • Professional Client Help And Support Service

  • We give you 24x7 client help through a lightning fast ticketing platform included in your Control Panel. You could contact us anytime about any of the programs that come installed in advance on your virtual server, including the selected Linux distribution, the server administration panel and our custom designed Online Control Panel.

  • Intuitive help center

  • An Educational Help Section

  • In the Online Control Panel that is available for free along with your virtual server, you will discover an insightful Help section, consisting of everything you need to be informed about when working with your web–sites and software packages. We have integrated a wide selection of how to content articles and video guides that show the standard web site administration tasks in an easy to comprehend fashion.